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Ira Woods & Sons Complaint - Fraud, fraud, fraud
Ira Woods & Sons Complaint

Ira Woods & Sons Complaint

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Fraud, fraud, fraud


Anyone with an issue with Ira Woods needs to go to the following websites and log a complaint. The first one is the FBI's Internet Division: http://www.ic3.gov/default.aspx. The second is the Better Business Bureau: http://www.bbb.org/us/.

Someone needs to shut this place down.

Here's my story: I placed an order for a bathtub on 6/21/2011 for a renovation that was starting 7/5/2011. I checked by phone before ordering and was told the tub would ship in about 2 weeks. I called on 7/12/2011 to check status. I was told they would check with the manufacturer. I called one week later and was told they still hadn't heard back from the manufacturer. Frustrated, I called the manufacturer. I was told "We have a bathtub - that make and color - ordered by Ira Woods on June 27. The tub is made and ready to be shipped but I can't ship it and I can't tell you why. You have to call Ira Woods." Hmmmm, what the heck does that mean???!

After confronting Ira Woods customer service with this new information, they offered to refund my money with no fees deducted but they won't put that in writing. The refund has been "processing" for a week now. I get no response to my phone calls or emails. I have decided to escalate it to the FBI and BBB.


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Comments


twistee2u says: (7 years ago)
 0
Yes. I got my money back. Probably because I made so much noise. File a claim with the FBI's Internet Crimes Division, the BBB and write as much negative feedback on consumer reviews sites like this (see my original review for links). Also, start a dispute with your credit card company. Don't give up!!! I think threats are the only thing they respond to, so definately file a claim with the FBI. If they get enough complaints, maybe they'll investigate Ira Woods and shut them down. Best of luck!



Jesslou15 says: (7 years ago)
 0
Have you had any luck with this issue? They are doing the same to me at this moment and I just discovered it.



Jesslou15 says: (7 years ago)
 0
Have you had any luck with this issue? They are doing the same to me at this moment and I just discovered it.




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