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Ira Woods & Sons Complaint - Watch OUT for this company! Don't do business with them
Ira Woods & Sons Complaint

Ira Woods & Sons Complaint

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Watch OUT for this company! Don't do business with them


On January 7, 2011 I ordered a tub, sink and two toilets from this company. I paid in full that date. The delivery date of 2/7/11 has come and gone and despite repeated requests for a firm delivery date I have none. In light of the wishy washy response - in fact NO response from their so called customer service I called the manufacturer only to find the items I ordered were quite ready to ship except that Ira Woods had not paid for them despite having my money in full. When questioned the so called customer service took it on themselves to cancel my order and deduct a 20% restocking fee despite they never delivered anything. I have tried to void the order and demanded a full refund or my products. Instead of a civil response from

them I get hung up and told I am unprofessional! What a scam! I think this amounts to not only a breach of contract but worse a crime over the internet. I challenge these people to prove they are honorable. Either a full refund or deliver my stuff now.


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Comments


julieeee88 says: (8 years ago)
 0
I ordered an item OCTOBER 20,2010 and it is now Feb. 23, 2011. I have been dragged all around. This item is PAID for and has not yet been delivered. VERY POOR COMPANY. I will never use them again.



whymeonthis says: (8 years ago)
 0
I wish I had researched before I bought - I have almost the same experience. Ordered item Jan 4th - credit card charged. Two missed shipping dates. NO idea when my item will arrive and my remodel is on hold now for 3 weeks and counting. I have called and emailed several times with no response. Told that to cancel my order which has not even shopped yet will cost me 50% when the item was supposedly in stock off the shelf! I cant even begin to tell you how displeased I am with this company. Hands down the worst purchase experience EVER! and it still goes on. When will I get my item? and hopefully when it arrives it is intact and not completey damaged.
Good luck - I will definately keep on this and post my complaint ALL OVER the internet.




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